Privacy Policy

Dubai Combat Club, operating this online platform and providing the services offered through our site, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our site or use our services. We process your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

Information We Collect

We may collect personal information that you voluntarily provide to us when you interact with our site or use our services. This information may include details you provide when signing up for classes, contacting us, participating in activities, or otherwise using our services. The types of personal information we collect can include:

• Contact details such as your name and potentially physical address if provided for service purposes.
• Information related to the services you use, such as class bookings, training progress, or health information relevant to safe participation in sports activities (provided with your explicit consent).
• Payment information processed by third-party payment providers (we typically do not store full payment card details on our own systems).
• Any other information you choose to provide to us through our site or services.

We may also automatically collect certain information when you visit our site, such as your IP address, browser type, operating system, access times, and information about your usage of our site. This information helps us understand how our users access and use our service, and allows us to improve its functionality and performance.

How We Use Your Information

We use the information we collect for various purposes related to providing and improving our services, including:

• To provide, operate, and maintain our site and services, including managing your account and providing access to classes and coaching.
• To process transactions and manage payments for services.
• To communicate with you about your account, bookings, services, or respond to your inquiries.
• To personalize your experience on our site and tailor the services we offer.
• To develop new products, services, features, and functionality.
• To understand and analyze how you use our site and services to improve their performance and user experience.
• To detect, prevent, and address technical issues or fraudulent activity.
• To comply with legal obligations and enforce our terms and policies.

Legal Basis for Processing

We process your personal data based on various legal grounds, including:

• Your consent (e.g., for collecting health information for safe training).
• The necessity of processing for the performance of a contract with you (e.g., to provide the services you have signed up for).
• Compliance with a legal obligation.
• Our legitimate interests (e.g., improving our services, security), provided these interests are not overridden by your data protection rights.

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with third parties in certain limited circumstances, such as:

• With service providers who perform services on our behalf (e.g., payment processing, website hosting, analytics). These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
• When required by law or legal process (e.g., in response to a court order or subpoena).
• To protect the rights, property, or safety of Dubai Combat Club, our users, or the public.
• In connection with a business transfer, such as a merger or acquisition, where your information may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the type of data and the purpose for processing.

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete personal data.
• The right to request erasure of your personal data.
• The right to restrict the processing of your personal data.
• The right to object to the processing of your personal data.
• The right to data portability, allowing you to obtain and reuse your personal data for your own purposes across different services.
• The right to withdraw consent at any time where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us using the physical address provided below. We may need to verify your identity before fulfilling your request.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can typically manage cookie preferences through your browser settings.

Third-Party Links

Our site may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to third-party websites. We recommend reviewing the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised policy will be effective when posted. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at our physical address:

Dubai Combat Club
Shatha Tower,
Al Sufouh Road,
Office 501,
Dubai, Dubai,
112233,
UAE